Frequently asked questions

Answers to the most common questions about the AAPU grant management system.

How much does a grant management system cost?

AAPU’s pricing is public: setup 1,500 € (tailored application form, environment setup and initial training) and an annual fee of 2,999 €, which includes 100 electronically signed forms, maintenance, user support and all users. Beyond a hundred forms, additional forms cost 2 € each.

Do applicants need user accounts?

No. Applicants fill in the tailored application form directly in the browser without registering. This lowers the barrier to applying and reduces support requests.

Who helps applicants if they run into problems with the form?

Huiske customer service. Applicants get help directly from us with, for example, attachment uploads, a missing confirmation email or completing a submitted application. The foundation does not need to act as technical support.

How does the electronic signature work?

Signatures use strong authentication. Committee decisions, applicant forms, minutes and other foundation documents are signed electronically. Nothing is printed or mailed.

Is AAPU suitable for board meetings too?

Yes. The board receives invitations, agendas and materials from the system, records attendance and signs the minutes electronically. No separate meeting portal is needed, and the same credentials work for grant processing.

Is AAPU GDPR compliant?

Yes. AAPU is designed around the requirements of the EU General Data Protection Regulation, and personal data processing is agreed per customer. We go through data protection in detail in a demo.

How are Mela notifications handled?

AAPU submits statutory pension insurance notifications to Mela automatically. Working grants of four months or more fall under MYEL insurance, and the system takes care of the notification obligation for you.

What is the research.fi integration?

AAPU announces open calls to the research.fi (tiedejatutkimus.fi) service directly from the system, so your call reaches researchers without extra manual work.

How fast is onboarding?

Onboarding starts with tailoring the application form, setting up your foundation’s environment and initial training, all included in the setup fee. The schedule is fitted to your application rounds. In most cases the system is live before your next round.

Can the application form be customized?

Yes. The form is tailored to your foundation’s needs and adapts to the applicant’s answers, so applicants see only the fields that apply to them.

Is support available in Finnish?

Yes. AAPU is developed in Kuopio, Finland, and customer support serves in Finnish: aspa@huiske.fi and +358 34 109 1110. We also answer in English by email.

How do we migrate from our current system?

The transition is planned together: we tailor the forms, agree on a schedule around your application rounds and train your users. Migration of previous applications is agreed case by case.

Does AAPU work on mobile?

Yes. Both the application form and the admin panel run in the browser on any device. Nothing needs to be installed.

How is security handled?

Traffic is TLS-encrypted, signatures use strong authentication and the server is backed up as part of maintenance. Ask about our security practices in a demo and we go through them in detail.

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